Shipping & Delivery Policy
Operated by SAJID SERVICES LTD • Registered in Scotland (SC874640)
1. Order Processing & Dispatch Timelines
All orders placed on Shoppaza (shoppaza.com) are processed promptly by SAJID SERVICES LTD. Orders are verified, quality-inspected, and dispatched within 1 to 3 business days by SAJID SERVICES LTD through our verified international manufacturing partners and global logistics hubs. Once dispatched, your parcel is routed via certified expedited air freight direct to your address.
2. Real-Time Tracking & Shipment Notifications
As soon as your parcel is dispatched from our fulfillment depot, a confirmation email containing your official tracking number and universal tracking portal link (providing real-time updates from dispatch through final postal delivery) is dispatched directly to the email address provided at checkout. You can monitor your package from dispatch to final doorstep delivery.
3. Shipping Rates & Free Delivery Thresholds
- UK Domestic Delivery: Standard Tracked: £3.99. FREE delivery on all orders over £40.00.
- Europe Delivery: Flat rate £7.99 (or local currency equivalent).
- United States & Canada: Flat rate $9.99 USD.
- Worldwide Delivery: Calculated transparently at checkout prior to final payment authorization.
4. Customs, Duties & Taxes
For UK customers, all applicable Value Added Tax (VAT) is included in the listed product price. For international cross-border orders, any applicable customs fees or import duties levied by the destination country are clearly disclosed.
5. Undelivered or Damaged Packages
In the rare event that an item is delayed, lost, or arrives damaged during transit, SAJID SERVICES LTD provides full purchase protection. Please notify our customer support desk within 48 hours at admin@shoppaza.com with your order ID, and we will issue an immediate replacement or full refund through Stripe.